Privacy Policy

Last updated: April 2026

1. Data Controller

HouseClick.net is the data controller for your personal information when you use AI Realtor.

2. What Data We Collect

When using AI Realtor, we collect:

• Account Information: Name, email address, password (hashed)
• Session Data: Chat history, search parameters, shortlisted properties
• Preferences: Language, country, buyer status
• Usage Data: How you interact with the AI Realtor

3. Legal Basis for Processing

We process your data based on:

• Consent (Art. 6(1)(a) GDPR): For optional features and communications
• Contract (Art. 6(1)(b) GDPR): To provide the AI Realtor service
• Legal Obligation (Art. 6(1)(c) GDPR): For compliance with laws

4. How We Use Your Data

• To provide and improve AI Realtor services
• To maintain chat history and session persistence
• To personalize your experience (language, country settings)
• To respond to your inquiries
• For security and fraud prevention

5. Data Retention

We retain your data:

• Account data: As long as your account is active
• Chat history: 7 days (session TTL)
• After account deletion: 30 days for backup restoration, then permanently deleted

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erasure (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact privacy@houseclick.net.

7. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers: Hosting, database, LLM APIs (DeepSeek, Gemini)
• Legal authorities: When required by law

8. International Transfers

Your data may be processed on servers located in the EU. When using LLM APIs, data may be transferred to countries with adequacy decisions or standard contractual clauses.